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FAQ

General Questions

  • Soft washing is a cleaning method using low pressure and specialized solutions to safely remove mildew, bacteria, algae, and other organic stains from roofs and other building exteriors.

  • Unlike pressure washing, which uses high pressure, soft washing uses lower pressure and relies on cleaning solutions to clean surfaces effectively without causing damage.

  • Soft washing can be safely used on roof shingles, wood siding, vinyl siding, stucco, and other delicate surfaces.

  • Yes, we use biodegradable cleaning solutions that are safe for the environment and your landscaping.

Service-Specific Questions

  • We use a mix of water, bleach, and a surfactant that helps the solution cling to and effectively clean surfaces.

  • Yes, soft washing is very effective at removing mold, algae, and mildew without damaging the surface underneath.

  • A typical soft wash can take between 2 to 4 hours, depending on the size and condition of your home or building.

  • No, you do not need to be home as long as we have access to the areas that need cleaning.

Safety and Preparation 

  • Yes, soft washing is safe for most types of siding, including more vulnerable materials like stucco and cedar.

  • Please make sure that all windows are closed, pets are secured, and personal items are removed from the work area.

  • We take care to cover plants and use water to dilute any overspray to protect your landscaping.

Pricing and Policies

  • Pricing is based on the size of the area to be cleaned and the degree of soiling. We offer free estimates.

  • We accept checks, or cash.

  • You can cancel or reschedule your service with no penalty up to 24 hours before the scheduled time.

Post-Service

  • We recommend soft washing your property at least once a year to keep it looking its best and to prevent the buildup of harmful organisms.

  • Please contact us immediately if you notice any problems, and we will address them as soon as possible.

  • Yes, we offer maintenance plans that can be customized to your needs and schedule.

  • No, you do not need to be home as long as we have access to the areas that need cleaning.

Customer Assurance

  • Yes, we are fully licensed and insured for all the services we provide.

  • Absolutely! We're happy to provide references and photos of our past projects upon request.

  • You can contact us through our website or call us directly to schedule a free estimate.

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